FAQs

About Raw Honey

What is raw honey?

Raw honey is honey that has not been filtered to remove its pollen or heat treated to kill all its beneficial living nutrients.

What is the difference between raw honey and supermarket honey?

Quite simply, raw honey is honey. Supermarket honey can be heat-treated to 70C, filtered and it has a history of containing antibiotics harmful to humans.

Is raw honey safe to eat?

Yes, raw honey is safe to eat for everyone except infants under the age of 12 months and those with honey allergies.

How should I store raw honey?

Raw honey should ideally be stored in a warm place away from direct sunlight.

How should I eat raw honey?

Raw honey can be used like any other honey. For maximum health benefits, it is best to eat a spoonful on an empty stomach first thing in the morning. It is also delicious on toast, porridge or with thick, plain yoghurt, fresh cream or ice cream.

Can I put raw honey in my tea?

You can put raw honey in your tea but warming raw honey above 37C kills all its beneficial living nutrients, enzymes and bacteria.

About Organic Honey

What is organic honey?

Organic honey is honey that has been certified by a government appointed organic control body to be free of any chemicals from the flower to the kitchen table.

For honey to be certified as organic, regulations demand a 5km, exclusion zone radius around the bee hive in which there are no chemicals, pesticides, antibiotics, roads, factories or houses.

Are all of your honeys organic?

All of our honeys are organic, they are marked "organic" in the product name.

Organic honey is honey that has been certified by a government appointed organic control body to be free of any chemicals from the flower to the kitchen table.

For honey to be certified as organic, regulations demand a 5km, exclusion zone radius around the bee hive in which there are no chemicals, pesticides, antibiotics, roads, factories or houses.

Are all of your honeys organic?

All of our honeys are organic, they are marked "organic" in the product name.

About Pure Honey

What is pure honey?

Pure honey is simply honey to which no ingredient has been added. "Pure honey" does not mean it is raw or organic.

For example, "honey with ginger" or "honey with black seed" is not "pure honey" because an ingredient has been added to the honey.

Pure honey may come from bees fed sugar solution and it may be pasteurised, filtered and contain chemicals and antibiotics.

Pure honey does not mean the honey is raw or organic.

About Monofloral Honey

What is the difference between monofloral and polyfloral honey?

All honeys can be classified into two broad categories: monofloral (one flower) and polyfloral (many flowers).

Monofloral honey is honey that comes from bees feeding predominantly on the nectar of one plant. 

Monofloral honeys are usually named after this plant or tree, e.g. our Orange Blossom Honey is a monofloral honey produced by bees feeding predominantly on orange trees.

And our White Velvet Mesquite Honey is produced by bees that feed mainly on mesquite trees .

Polyfloral honey is honey produced by bees feeding on many different flowers. Polyfloral honey is more commonly known as wildflower honey.

How is monofloral honey measured or graded?

Monofloral honey is measured by means of something known as its pollen count.

The pollen count of a honey is the composition of the different pollens that bees fed on to produce that particular honey.

The pollen count of a honey is measured by means of a series of laboratory tests known as a pollen analysis.

For example, our Coffee Bean Honey has a coffee pollen count of 40%, meaning that 40% of its pollen comes from the coffea arabica plant.

And our Red Gumbo Limbo Honey has a red gumbo limbo tree pollen count of 36%, which means that 36% of its pollen come from the bursera simaruba tree.

However, it is not as straightforward as the higher the number the purer the honey. Monofloral standards vary from variety from variety.

Coffee honey with 20% coffee pollen is considered a monofloral honey but rapeseed honey with 69% rapeseed pollen is not considered monofloral.

Why is monofloral honey more expensive than polyfloral honey?

The production of monofloral honey is a challenging process which requires the beekeepers to time exactly when and where to place their bee hives.

This means that monofloral honey is not as common as polyfloral honey.

Monofloral honey tends to take on the medicinal properties of the plants that it comes from, providing that it is not heat treated, pasteurised or fine filtered.

For example, our White Velvet Mesquite Honey is a 84% mesquite monofloral honey.

Therefore, it is almost certain that it possesses most of the medicinal properties of the mesquite plant.

While honey can never taste the same from season to season, monofloral is more likely to have a similar taste and texture from batch to batch.

The high demand for monofloral honey also makes it more expensive than other types of honey. 

Where can I buy genuine raw monofloral honey?

Genuine raw unpasteurised monofloral honey is usually available online or at specialist food shops.

Supermarkets tend not to stock raw honey because the moment raw honey crystallises, ignorant customers stop buying it thinking it has had sugar added to it. 

We specialise in raw organic monofloral honey from special trees and medicinal plants in Latin America that are not found in any other continent of the world.

We are so confident of the origin of our honey that we know the pollen count of each of our monofloral honeys.

What's more, all of these honeys are raw and organic monofloral honeys so they are among the best honeys in the world:

About Set Honey

Why has my runny honey turned into set honey?

All honey crystallises with time, especially at low temperatures. In raw honey, the crystallisation process is faster because of the presence of pollen particles in the honey. In other words, the faster honey crystallises, the more likely it is to be real, raw honey.

To turn your crystallised honey into runny honey again, simply store it in a warm place, leave on a radiator overnight or place on top of a sealed container of hot water until it softens.

Some raw honeys crystallise faster than other raw honeys because of the ratio of natural sugars (fructose and glucose) present in the honey.

Someone told me that if honey crystallises that means sugar has been added to it. Is that true?

No, it is not true because honey contains natural sugars. It does not make sense why anyone would wish to add sugar to a substance that is already sweet!

About My Order

My order contained the wrong items

We are very sorry about that. Simply email us at info@organicbuzz.com.au and we will fix it.

My honey arrived damaged or leaked

We are very sorry about that. Simply email us at info@organicbuzz.com.au and we will fix it.

The security sticker on my honey jar has come away from the jar

The lids on all of our jars are hygienically sealed by machine immediately after they are filled.

Sometimes during transit one end of the security sticker may become detached from the glass jar. This does not mean that the jar has been opened or unsealed and it should not affect the quality of your honey.

If, however, you believe that the contents of your honey have been tampered with, please do not hesitate to email us on info@organicbuzz.com.au so that we can fix it for you.

I want to return my honey

If for any reason you want to return your honey, simply contact us and we will give you a link to complete the returns process. Please note that for food safety reasons, we cannot refund honey that has been opened or used, unless the honey was contaminated or corrupted when you received it. If you are in doubt, please email us on info@organicbuzz.com.au.